Terms of Service

Last Updated: January 2026

1. Acceptance of Terms

By subscribing to, accessing, or using the WorkTrac application ("the Service"), you ("the Client") agree to be bound by these Terms and Conditions. If you do not agree, you must not use the Service.

2. The Service & License

WorkTrac grants you a non-exclusive, non-transferable, revocable license to use the Service for your internal business operations. You agree not to reverse engineer, copy, or resell the Service.

3. Payroll & Financial Disclaimer (IMPORTANT)

3.1. Estimates Only: The Service includes features to calculate Gross Pay, including Overtime, Shift Loading, Penalties, and Superannuation. You acknowledge that these calculations are estimates only and depend entirely on the data configurations input by you.

3.2. No Tax Calculations: The Service currently generates Gross Pay only. It DOES NOT calculate PAYG Withholding, income tax, or other statutory deductions. You are solely responsible for calculating and withholding the correct tax amounts in compliance with the Australian Taxation Office (ATO).

3.3. Compliance Responsibility: It is the Client's sole responsibility to ensure that all pay rates, penalty rates, and award interpretations in the Service comply with the relevant Fair Work Awards (e.g., Cleaning Services Award) or Enterprise Agreements. WorkTrac accepts no liability for underpayment or overpayment of staff resulting from reliance on the Service's calculations.

4. 14-Day Free Trial

You may use the Service for 14 days free of charge. No credit card is required to start. To continue using the service after the trial, valid payment details must be provided. If payment is not added by the end of the trial, access will be suspended.

5. Payment, Subscription & Taxes

5.1. Billing: Subscription fees are billed in advance (Monthly or Yearly). Fees are non-refundable, including for partial months of service.

5.2. GST: All fees are exclusive of GST unless otherwise stated on the invoice.

6. Data Privacy & Security

6.1. Data Ownership: You retain all rights to the data you input into the Service ("Client Data").

6.2. Security: WorkTrac uses industry-standard security measures (SSL, secure servers) to protect your data. However, no internet transmission is 100% secure.

6.3. Backups: While WorkTrac performs regular system backups, you are responsible for exporting your own critical data (e.g., timesheets/payslips) for your records.

7. Limitation of Liability

To the maximum extent permitted by Australian law (including the Australian Consumer Law):

• WorkTrac is provided "as is" without warranty of any kind.
• WorkTrac shall not be liable for any indirect, consequential, or incidental damages, including but not limited to loss of profits, data corruption, or payroll errors.
• WorkTrac's total liability for any claim arising out of these terms shall not exceed the amount paid by the Client to WorkTrac in the last 12 months.

8. Termination

You may cancel your subscription at any time. Upon cancellation, your access will continue until the end of the current billing cycle. WorkTrac reserves the right to terminate accounts that violate these terms or use the Service for illegal activities.

9. Governing Law

These Terms are governed by the laws of the Northern Territory, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts in Darwin, NT.

Please scroll to the bottom to confirm you have read and understood these terms.

End of Agreement.